Strengthen the relationships your business depends on.
A competitor gains influence with an important account.
A key employee becomes disengaged.
A key customer stops discussing future plans.
Pay attention to early signals before they become an issue.
By the time a resignation arrives or a contract ends, the relationship may have been weakening for months - or even years.
Why Golden Ten?
We aim to maximize the return on every minute and dollar you spend
Austyn Crites has worked across general management, operations and sales, building recurring revenue, leading teams and managing high-value customer and employee relationships. He holds an MBA from the University of Chicago Booth School of Business. Industries worked in span from construction, manufacturing to aerospace.
He founded Golden Ten Advisory after repeatedly seeing the same pattern: a small number of customers and employees could create—or erase—years of company value. Yet most owners had no simple system to identify, measure and protect those relationships before trouble became visible.
He also observed that owners with strong relationships were typically more relaxed, while others were pulled from one crisis to the next. Golden Ten exists to help owners focus on their core relationships, achieve more durable profitability and enjoy a calmer business life.